Privacy Policy for Henry Valuers & Associates
At Henry Valuers & Associates, we are committed to protecting and respecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth).
By using our website and services, you consent to the practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our services or providing us with personal information.
1. Collection of personal information
We may collect personal information from you in a variety of ways, including when you visit our website, register for services, request information, or otherwise engage with us. This information may include, but is not limited to:
- Name
- Contact information (email address, phone number, mailing address)
- Date of birth
- Financial information (such as credit card details, only when needed for payment)
- Any other information you provide to us, including via email or during customer
support inquiries.
We collect personal information to provide our services, improve customer experience, and for marketing purposes (where consent has been provided).
2. Use of personal information
We may use the information we collect for the following purposes:
- To provide and improve our services.
- To respond to inquiries, requests, and customer feedback.
- To process payments and manage your orders.
- To send you promotional and marketing communications (with your consent).
- To comply with legal obligations and regulatory requirements.
- To conduct internal analyses for website and service improvements.
If you choose to receive marketing communications, you may opt out at any time by following the unsubscribe instructions in the communications or by contacting us directly.
3. Disclosure of personal information
We will not sell, rent, or trade your personal information to third parties. However, we may disclose personal information to third-party service providers or business partners for the purpose of delivering our services, processing payments, or fulfilling orders. These third parties are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
We may also disclose your information when required by law, court order, subpoena, or if we
believe such action is necessary to:
- Comply with applicable laws or regulations.
- Protect the safety, rights, or property of Henry Valuers & Associates, our customers,
or others. - Enforce our website’s terms and conditions.
4. Storage and security of personal information
We take reasonable steps to ensure that the personal information we collect is stored securely. Our website uses encryption protocols to protect sensitive information, such as credit card details, during transmission. We implement industry-standard security measures
to prevent unauthorised access to personal information.
However, no data transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information, but we are committed to safeguarding it to the best of our ability.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience, track site usage, and analyse traffic. Cookies are small data files stored on your device that allow us to remember your preferences and help us improve our website and services.
You can set your browser to reject cookies, but this may affect the functionality of the website. By continuing to use our website, you consent to our use of cookies as described in this Privacy Policy.
6. Access to personal information
You have the right to request access to the personal information we hold about you, and to request that we correct any inaccuracies. If you wish to access or update your information, please contact us using the details provided below.
7. Third-party websites
Our website may contain links to other websites. These third-party websites are not under our control, and we are not responsible for their privacy practices. We encourage you to read the privacy policies of those sites before providing any personal information.
8. Marketing Communications
If you have opted-in to receive marketing communications, we may use your personal information to send you promotional offers, updates, and newsletters about our services. You can opt-out of these communications at any time by following the unsubscribe link in the
emails or by contacting us directly.
9. Cross-border disclosure of personal information
Some of our service providers may be located outside of Australia. By using our website and services, you consent to the transfer of your personal information to those service providers in other countries. These countries may have different privacy laws than Australia, but we
will take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.
10. Changes To This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy regularly to stay
informed about how we are protecting your personal information.
11. Jurisdiction
This Privacy Policy is governed by the laws of New South Wales, Australia. Any legal disputes or claims arising from the use of our website or services will be subject to the jurisdiction of the courts of New South Wales, Australia.
12. Contact us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:
Henry Valuers & Associates
Email: info@henryvaluers.com
We will respond to your inquiry as promptly as possible.